Please attention as follows!
1.Please remove off the car lighter charger with your car when you don’t use this dvr device like
parking,otherwise when your car engine start big instant electricity current probably burn out your dvr.
2.Whatever SD card is empty or not,you must format the card at the first time in dvr MENU settings
instead of formatting it on computer,after formatting you can start the dvr to do recording.
3.Please check if your memory card is original brand high speed Class 10 memory card, if you use
some copy card like Class 4 or Class 6, it will indicate SD card full because it is not compatible.
A: 1) Please check if your memory card is original brand high speed Class 10 memory card, if you use some copy card like Class 4 or Class 6, it will indicate SD card full because it is not compatible. (note please: DVR max support only 32GB card)
2) Please check your dvr MENU settings if you have open on Loop Recording this function already ? You must open Loop Recording this function the previous video can be overwrite.
3) Please check your dvr MENU settings if you have turn off G-Sensor this function already at the same time? If G-Sensor is on, the file will be protected that can not be overwrite, so the SD card will be full.
4) You must format to clear up your memory card file by hand at least 2~3 times within a month because the memory card inside will have some locked file that happen while driving at some emergency time, but this locked files can not be overwrite automatically. You must delete them by hand.
A: Please check if you have turn on Motion Detect this function already ? If Motion detect is on in video mode, once no movement in front, dvr will pause recording after 10s. Once any movement in front dvr again, this function can make dvr detect this motion then continue recording again.
A: When you receive your dvr camera, please check at first if your dvr camera have night vision IR light or LED fill light, if have please open on this light then can make night vision recording more well. If can turn on car light to recording that will be more better.
If your dvr camera dose not have any IR or LED fill light, you have to open your car light while do recording at night, unless it can not do recording at night well.
A: Normally if your dvr camera have squeak sound that should be the inside electricity current not fitable, please check if you use usb cable connect computer or some home charger adapter do recharging on this dvr, it is not ok, because this dvr camera can only be recharged with car charger, usb cable can not transfer enough electricity current. Please use our original car charger inside your car to do recharge.
If with car charger still have sound problem, that should be the car charger do not compatible with your car current, please contact our service line do charger replace for you.
A: Please check first if your dvr camera MENU settings open on Parking Monitor and G-Sensor this 2 function already? Normally if Parking Monitor is on the dvr will go to Parking Monitor mode, in this mode status, dvr will auto on once detect any touch or shake, then if will auto off if while no touch. So it will auto on & off continuously.
G-Sensor this function also will lock this status video file to avoid no overwrite then it can keep as Parking evidence. Please turn off this 2 function in MENU settings then try again.
At the same time, please turn off Motion Detect this function in MENU settings also, because if Motion Detect is on, it will auto go to recording once have any movement in front.
A: Please check if your memory card is original brand high speed Class 10 memory card, if you use some copy card like Class 4 or Class 6, it will indicate SD card full because it is not compatible.
Please check if your memory card is 8GB,16GB or 32GB, this DVR max support only 32GB card, it can not read 64GB card.
A: Please check if your memory card is original brand high speed Class 10 memory card, if you use some copy card like Class 4 or Class 6, it will indicate SD card full because it is not compatible will happen freeze while recording.
A: Because this dvr is use for car, when it is be designed, inside only have a very small space put for battery, most car dvr inside battery very very small size, then you can know the battery capacity very small, normally you have to recharge the DVR with your car charger to make it working properly. If no recharging, it can only last working around 2~3 minutes. Please note that you must use the original car charger in the product package, If you use other charger causing the product stop work, we do not bear any responsibility, please understand.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|